Resident Liaison Officer / Tenant Liaison Officer / RLO

Resident Liaison Officer / Tenant Liaison Officer / RLO / Housing Officer / TLO / Tenant Manager


Tenant Liaison Officer
Social Housing - Decent Homes
Essex Permanent £16000 - £24000 + Car allowance

Our client is looking to recruit a Tenant Liaison Officer to manage the start up of a new decent homes project in Kent. The candidate will be responsible for the following duties;

• Liaise with tenants and act as first point of call with a positive and calm manner.
• Honest communication between client, colleagues and tenants.
• Arrange timely access to dwellings
• Ensure at all times that tenant satisfaction is achieved.
• Inform Site team of any special needs for tenants.
• Maintain a complaints procedure and deal with disputes and damage claims.
• Check that requirements are being delivered as agreed.
What we expect from Resident Liaison Officer / Tenant Liaison Officer / RLO
Looking for a dedicated and hard working individual who is able to come on board and deal with the start up of a new project. This person will need to be have knowledge and understanding of the role and be able to be left unaided from the outset. Hold good communication skills with tenants and clients, and able to relay information back to site.
What the client has to offer the Resident Liaison Officer / Tenant Liaison Officer / RLO


The client is a well established Social Housing contractor that are currently expanding in the market. With over 20 yrs knowledge they are seen as the face of the community and continue to focus on their employees as they grow.


If you would like further details or a confidential career consultation please don't hesitate to call.

Please quote reference VAC: 40445

Caine Osborne
cosborne@fr-london.co.

Added: Friday, October 31, 2008

Consultant Name: Caine Osborne
Email: cosborne.61371.1647@fawkesandreece.aplitrak.com